Los Angeles Studios
THE ALLSAINTS TEAM
Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide.
Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
Reporting to the Head of IT at our LA Studios office in West Hollywood, this position will be responding to helpdesk tickets and supporting the AllSaints retail locations across North America. This position will be part of a dynamic support team that covers over 80 locations and 1000 employees across 5 time zones. Service desk support directly affects the customer experience from the sales transaction to the content displayed at our locations. Join a fast paced and platform agnostic team involved with a variety of technologies.
• This position will reside in our LA Studios Corporate office, and will be an integral partner to the field stores across North America.
Knowledge, Skills, and Qualifications:
• 2-5 years of IT experience, 1-2 years of help desk experience
ABOUT THE STORE AND TEAM
Our North America region is made up of 76 retail locations across the US and Canada with our flagship store in SoHo, New York City. We are primarily based out of our Los Angeles studios, bringing our brand’ infamous aesthetic to the West Hollywood hills.
WHAT WE STAND FOR
Customer Centric We work as one proud team to get the best for our customers
One Team We are joined up and encourage others to share their ideas
Work at Pace We know our goals, and we work with clear outcomes in mind
Take Responsibility We are self aware, understand the impact we have on others and are positive about the future
Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.
In addition to this we offer a competitive pay and benefits package that includes an amazing employee clothing allotment and discount. We are an Equal Opportunity employer and we very much look forward to working with you.