AllSaints logo

Senior Digital Production Coordinator

London, England, United Kingdom


THE ALLSAINTS TEAM

Here at AllSaints we are proud to be a customer centric global team. Our vision is to make the coolest clothes to evoke emotion for our customers, worldwide.

Everything about our style and creativity is curated in-house, from store design and construction to our brand image, digital presence and clothing design. We are truly an agile business: we work at pace and take responsibility for making a difference.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

An exciting opportunity to join the AllSaints digital family at a time of great growth, you will work closely and report directly to the Digital Production Manager.

As part of the content team within the Digital department, you will be supporting ongoing maintenance, site changes, content implementation and daily checks and updates.

The role also requires working cross-functionally with other digital team members, including managing the Production Coordinator(s) and their workload.

WHAT WILL I BE DOING?

  • Support with ongoing maintenance, site changes such as campaign or sale launch, content implementation and daily checks and updates.
  • Ensure the upload of content pages using the in-house CMS is completed in a timely and accurate manner, and manage the translation for the European regions.
  • Help manage the Digital Productions Coordinator(s). Motivating and developing the team with regular one to one’s and performance reviews and attending their appraisal with the Digital Production Manager.
  • Police content to check that it passes accessibility requirements.
  • Maintenance of the existing sites: liaison with the Production Manager and development team to ensure implementation of new features, identification of broken links and opportunities to optimise.
  • Vigilantly sweep sites to identify bugs, issues and errors. Working with the Production Manager and Development team to log and track resolution.
  • Ensure the AllSaints tone of voice is accurate, informative and consistent throughout the global sites. Keep on top of the product tracker to ensure that descriptions are up to date, and send out a copy weekly summary.
  • Ensure the weekly emails have been translated and dispatched for each region. Work cross-functionally with the marketing and PR teams to support any regional copy needs.
  • Manage the digital calendar for your region, updating with any regional events. Communicate efficiently with the Digital Production Manager and brief any content required to the team.
  • Support the Digital Commerce, Customer Experience and Marketing teams in any ad hoc projects.

WHAT SKILLS DO I NEED FOR THE ROLE?

  • Is computer literate and able to use CMS systems and Google suite.
  • Experience in HTML and website content management is required.
  • Ecommerce and fashion retail experience is preferable.
  • Being fluent in a European language is preferable.
  • Management experience is preferable.
  • Proactive and able to think creatively when problem solving.
  • Communicates with others clearly, effectively, professionally and with respect.
  • Excellent time management and organisational skills, able to prioritise work accordingly and work flexibly to hit deadlines.
  • Excellent team player who is collaborative in their approach and support team objectives.
  • Reliable and acts in a timely manner.
  • Understanding of SEO best practice.
  • Creative eye and attention to detail.
  • Motivated self-starter who can work autonomously.
  • Demonstrates the brand values and promotes them within the business.
  • Strives to achieve and drive the best results possible for the brand.

ABOUT THE STORE AND TEAM

You’ll be working in our East London Studios based in London’ vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

WHAT WE STAND FOR

Customer Centric We work as one proud team to get the best for our customers

One Team We are joined up and encourage others to share their ideas

Work at Pace We know our goals, and we work with clear outcomes in mind

Be Responsible We are self aware, understand the impact we have on others and are positive about the future

BENEFITS

Your career matters to us and we will do what it takes to help you on your journey in life. You’ll be challenging yourself and your leadership. The opportunities will be there and you’ll be working within an environment that rewards hard work and innovation. Internal promotion is the norm not the exception and you’ll be supported in your ambition to reach the next step of your career.

You’ll be working in our East London Studios based in London’ vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. In addition to this we offer a competitive pay and benefits package that includes an amazing employee uniform allowance and discount.

We are an Equal Opportunity employer and we very much look forward to working with you.


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