Stylist (18 hours per week, 2 month FTC) - Amsterdam

THE ALLSAINTS TEAM

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

THE ROLE

• As an AllSaints Stylist, you are the fundamental link between our products and customers.
• The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.
• You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
• You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.

WHAT WILL I BE DOING?

• Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
• You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
• You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
• Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
• You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
• You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result
• You will greet our customers into our store and tailor your approach to support the purpose of their visit
• Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
• Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development

WHAT SKILLS DO I NEED?

• Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience
• Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
• Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
• Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
• Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools
• You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints
• Excellent attention to detail
• A confident communicator
• You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit

ABOUT THE LOCATION

Our standalone store in Amsterdam has been open since 2013 and usually trades from 12:00pm - 18:00pm (subject to seasonal change). Our team is a diverse and fun bunch. Most of the team members are also multilingual, so we teach each other different languages. So if you want to learn Spanish for example, we got you! Store Location. Approximately a 20 minute journey from Amsterdam Centraal station.

WAAR WE VOOR STAAN

The Customer is the Boss We werken als een trots team om het beste voor onze klanten te krijgen

One Team We werken samen en moedigen anderen aan om hun ideeën te delen

We Do What We Say We Will We kennen onze doelen en we werken met duidelijke resultaten voor ogen

We Are Responsible We zijn ons bewust van onszelf, begrijpen de impact die we hebben op anderen en zijn positief over de toekomst