Our Culture

Diversity & inclusion 

Diversity & inclusion statement

We recognise the importance and power of diversity within our business and, as such, we ensure that we create an environment in which individual differences and the contributions of all our staff are recognised and valued.

Definitions

Equality is about ensuring everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics.

Diversity is about taking account of the differences between people and groups of people and placing a positive value on those differences.

Our commitment

• Every employee is entitled to a working environment that promotes dignity and respect to all.
• Every employee who joins AllSaints will receive dedicated training on diversity and equality in the workplace.
• Training, development and progression opportunities are available to all staff.
• We believe that equality in the workplace is good management practice and makes sound business sense.
• We continue to review all our employment practices and procedures to ensure fairness.

Our communities

• Anti-racism

  Our Anti-Racism community is an employee lead group open to all team members passionate about positively influencing diversity, equality and inclusion at AllSaints. 

  Over 500 team members have joined our internal communications platform community page where we regularly share resources, event updates and charity initiatives. Alongside our community page, the group has a dedicated committee who meet monthly to align on community priorities, organise events to celebrate culturally significant dates and contribute to the DEI strategic focuses for the brand. 

  Alongside monthly meetings, our anti-racism committee have also hosted safe space conversations during heritage month celebrations to encourage team members to discuss their experiences in a safe space free of judgement. 

  Over the past year our anti-racism community have led education initiatives and celebrations across UK and US Black History Months (BHM), Hispanic Heritage Month, Diwali and Ramadan. They have also supported in choosing our charity partner for our upcoming Black History Month charity tee, acted as a focus group for contributing to the brand’s DEI strategy, volunteered as mentors for young people from underprivileged backgrounds and members of the community shared their stories in our first BHM internal podcast episode. 

  Global merchandising director, Kaneez Rizvi is the community's director representative. 

  

• LGBTQIA+

  Our LGBTQIA+ community is an employee lead group open to all team members passionate about supporting our AllSaints LGBTQIA+ community and influencing positive change in this space. 

  The community page on our internal communications platform is an active location where educational resources and recommendations are shared as well as updates on community events and charity initiatives. Alongside our community page, the group has a dedicated committee who meet monthly to align on community priorities, organise events to celebrate culturally significant dates and contribute to the DEI strategic focuses for the brand. 

  Over the past year our LGBTQIA+ community have led education initiatives and celebrations across Pride Month and UK LGBT History Month and a number of other days of cultural significance. Members of our committee also took part in our Pride panel discussion, reviewed a number of our policies with an LGBTQIA+ inclusivity lens, acted as a focus group for contributing to the brand’s DEI strategy, organised our annual Pride charity walk in central London and represented AllSaints at external events hosted by our LGBT charity partner Kaleidoscope Trust. 

  Global digital director, Liam Price is the community's director representative. 

  

• Mental Health

  At AllSaints, we take mental health very seriously. That’s why, we are partnered with the charity MIND to ensure we are always staying ahead of the latest information to support our teams.

  In our community, we have a dedicated team of mental health first aiders, who are trained and ready to support you, if you ever need it.

• Parents Group

  With 25% of our global team identifying as being a parent or caregiver, we recognise how important it can be for so many of our teams to have an extra support network to help with their most important role. Our parents group is open to current and future parents across the brand where you can talk about anything from childcare options to the terrible twos! 

  
  The community provides a safe space to share advice and a listening ear with colleagues who understand the ultimate juggling act of blending work and parenthood together to create a routine that works for your career and your family.

  
  The community has an active live chat and also meets across the year to check-in and lend some listening ears! They also support the brand by contributing perspectives and feedback on our family friendly policies.

  
  Global people and culture director, Alex Didymiotis is the community's director representative. 

• AllTogether Forum

  AllTogether is our global employee forum. Each department and district across the brand elects a People Champion to represent them at our forum. To support team members across the world to be able to join at a time convenient to them, we have a dedicated forum for our North America team and another one for our teams based in the UK, Europe and Asia. 

  
  Each regular meeting is chaired by a senior member of our people & culture team. Our People Champions will bring feedback and questions that their teams have raised to each meeting, helping to facilitate discussions about how we can continue to make AllSaints an amazing place to work. We’ll often have visiting speakers from our senior leadership team as well as project leads from new and exciting projects happening across the brand who will offer updates to be passed on to teams by our People Champions. 

  
  Over the years our AllTogether forum has contributed to positive change across the brand and served as a safe space for employee experience feedback to be shared and acted on. 

Learning and development

At AllSaints, your development is incredibly important to us. We want you to feel empowered and supported right throughout your AllSaints journey to grow your skills and progress your career. Our dedicated, in-house learning and development team are highly skilled and qualified to create development opportunities that maximise your potential.

SmartSaints 

You’ll have the opportunity to join regular SmartSaints training sessions and complete learning pathways which cover a wide range of behavioural skills, including leadership essentials, improving wellbeing, personal effectiveness, working with others, communication skills and DEI. These one-hour, live training sessions are a great opportunity to collaborate with colleagues from a variety of departments and regions across the brand. Sessions are delivered weekly at a variety of times, so wherever you’re based in the world, you can join when it’s convenient to you. 

Selling Squad 

If you’re based in our stores, we have recently launched ‘Selling Squad’ to help you feel equipped to give our customers a memorable AllSaints experience. This sales skills training is designed to support you to feel confident in creating lasting first impressions, providing meaningful customer service and helpful aftercare. Our retail, CX and L&D teams have all collaborated on the design of this programme, so our customers and our retail teams are considered every step of the way. We’ve also created lots of follow up exercises and team activities to support the embedding of the content covered in each session. 

Internal Leadership Development Programmes

As well as our core SmartSaints offering, we offer a broad range of leadership development opportunities suitable for future leaders up to and including senior leaders. Our in-house developed programmes provide the opportunity to enhance your leadership capabilities and confidence through attending masterclasses, gaining a mentor from our senior leadership team and getting the chance to collaborate with your peers across the world on an end of programme project. 

Funded Qualifications

Alongside a select number of valued learning partners, we also offer a wide range of formal qualification options. Whether it's achieving internationally recognised accreditations from professional institutions including the CMI and CIPD or taking part in technical skills short courses that support you to do your role to its best - we do our best to support you to achieve your learning and professional goals. 

In England, we utilise our apprenticeship levy to fund a selection of apprenticeships in leadership development, coaching, data analysis, buying and merchandising and content creation. To help you give your learning the time that it needs, we offer up to five fully paid study leave days annually for team members undertaking an AllSaints funded qualification. 

We encourage our teams to get involved with the learning opportunities available to them. Not only does this provide an opportunity to develop your skills, it’s also a great time to meet and collaborate with team members right across our global brand.